Frequently Asked Questions

Answers to all your questions about b998

Find complete and detailed answers to any question about accounts, deposits and withdrawals, games, bonuses, and security.

Welcome to b998! This FAQ page has been put together based on questions sent in by thousands of players in Bangladesh. From opening an account to depositing money via bKash or Nagad, claiming bonuses, cricket betting, or playing slots — every topic is answered in plain English. If you cannot find your question here, contact our 24/7 live chat support.

Account and Registration

To open an account at b998, you need an active mobile number or email address. Fill in your name, date of birth, and preferred payment method details in the registration form. It is important to provide accurate information, as identity verification may be required at the time of withdrawal. Please note that b998 is only for users aged 21 and above.

No, each person may only hold one b998 account. Opening multiple accounts is a violation of b998's rules and may result in account termination. If duplicate accounts are created to claim bonus benefits, those accounts and their balances may be forfeited.

If you have trouble logging in, first make sure you are entering the correct mobile number or email and password. If you have forgotten your password, use the "Forgot password?" option. If the problem continues, contact b998's 24/7 live chat support in Bengali — you will get a quick resolution.

After logging in, go to Account Settings to change your password or update your profile information. Identity verification may be required for changes to important details. Use a strong password for security and do not share it with anyone.

b998 may verify your identity when you make a large withdrawal. This process may require a copy of your national ID card or passport. It ensures the security of your account and helps prevent fraud. Completing verification on time speeds up the withdrawal process.

Deposits and Withdrawals

Deposits from bKash are completed almost instantly — funds are usually added to your b998 account within a few seconds to a few minutes. The minimum deposit amount is ৳100. Make sure to use the correct payment reference when making a deposit.

Yes, Nagad is one of the supported payment methods at b998. You can use Nagad for both deposits and withdrawals. The minimum deposit is ৳100 and the minimum withdrawal is ৳500. In addition to Nagad, bKash, Rocket, Upay, and bank transfer are also supported.

Withdrawal requests from b998 are generally processed within 1 hour. For mobile banking methods such as bKash, Nagad, and Rocket, this time may be even shorter. For bank transfers, the bank's own processing time may apply separately.

b998 does not charge any additional fees for deposits or withdrawals. However, your mobile banking service (bKash, Nagad, Rocket, etc.) or bank may apply their own transaction charges. Check your service provider's fee information before making a transaction.

Yes, both Rocket and Upay are supported payment methods at b998. You can use them to deposit and withdraw money easily and quickly. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.

You can deposit and withdraw at b998 via bank transfer. Major banks in Bangladesh are generally supported, including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Contact live chat support for the current list of supported banks.

Games and How to Play

Log in to b998's cricket betting section and select any active match, including BPL, T20 World Cup, or IPL. You will find markets such as match winner, toss, top batter, and innings score. Choose your preferred market and stake, then confirm your bet. Live betting options are also available.

RTP, or Return to Player, is a measure of a game's long-term average return — it is the statistical probability of how much may be returned per ৳100 wagered in theory. It is not a guarantee, but rather a theoretical value calculated over millions of rounds. Every spin is completely independent and random.

Yes, b998 is a fully mobile-friendly platform. You can open b998.lat in a browser on any Android or iOS smartphone and play all games directly — no separate app download is needed. Cricket betting, slots, and live casino all work equally well on mobile.

b998's live casino features games from leading providers including Evolution Gaming and Ezugi. You can play live blackjack, baccarat, roulette, Sic Bo, and a variety of other classic casino games with real dealers. The games are broadcast live in HD quality video.

b998 only uses software from accredited and trusted game providers. Every game runs on RNG (Random Number Generator) technology, which makes outcomes completely random and unchangeable. Fair play and transparency are core commitments at b998.

Spribe's Aviator is a crash game — the multiplier increases as the plane flies, and you need to cash out before it flies away. In fishing games such as JILI's Mega Fishing or All-star Fishing, you catch various fish to earn points. It is recommended to watch the in-game tutorial before starting each game.

Bonuses and Promotions

You will receive the welcome bonus when you open a new account at b998 and make your first deposit. A 100% bonus is given on the first deposit, up to a maximum of ৳8,000. This means if you deposit ৳8,000, you can start playing with a total of ৳16,000. A 15x wagering requirement applies to the bonus.

A wagering requirement means you must place a certain amount in bets before you can withdraw the bonus money. For example, if you receive a ৳1,000 bonus and there is a 15x requirement, you must complete a total of ৳15,000 (1,000 × 15) in bets before withdrawing. If the requirement is not met within the time limit, the bonus may be cancelled.

b998's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. You can move up to higher tiers through regular play and activity. Benefits range from a maximum weekly cashback of 0.2% at Bronze up to a maximum weekly cashback of 0.8% at Platinum.

Weekly cashback for b998 VIP members is calculated at the end of each week and automatically credited to eligible members' accounts. If you do not receive cashback in a given week, contact the support team. The cashback amount is determined based on that week's losses.

Yes, b998 offers special promotions for Pohela Boishakh, Eid, Victory Day, and other festivals. Extra bonuses, free spins, or special tournaments may be held during these times. Check the homepage or promotions page regularly so you do not miss the latest offers.

Safety and Responsible Gaming

b998 uses industry-standard SSL encryption technology to keep your personal and financial information secure. All transactions are completed through encrypted channels. Your information is not shared with third parties — see our privacy policy for full details.

No. b998 is only for users aged 21 and above. Minors are not permitted to create or use an account. If age cannot be verified during account review, the account may be closed.

b998 takes responsible gaming seriously. You can set daily or weekly deposit limits if you choose. To request a temporary or permanent self-exclusion, contact the support team via live chat or email. Visit our responsible gaming page for more details.

b998's support team provides service in Bengali 7 days a week, 24 hours a day. You can speak directly with them via live chat after logging into the site. You can also contact us by email: [email protected]. There is no phone or WhatsApp number.

b998 believes that gaming is for entertainment, not addiction. If you feel gaming is having a negative impact, speak with the support team via live chat. We will assist you with deposit limits, taking a break, or full self-exclusion. Please play responsibly.

Contact b998 live chat support immediately and change your password. The support team will help temporarily lock your account and investigate any suspicious activity. For your protection going forward, use a strong password and do not share it with anyone.

Still have questions?

Our 24/7 Bengali support team is always here for you. For any issue, reach out via live chat or email — you will get a fast and effective resolution.

Email: [email protected]

Support Channels

Live Chat

Direct assistance in Bengali, 24 hours a day, 7 days a week. Use live chat for the fastest resolution.

Email Support

For complex issues or when you need to send documents, email us at: [email protected]

FAQ and Guides

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