Stay safe with responsible gaming at b998
Enjoy the fun safely — b998 provides all the tools you need to set the right limits and have a secure gaming experience.
What is responsible gaming and why does it matter?
Online gaming is a form of entertainment — but it is only healthy when you play within proper limits. b998 believes that the foundation of an enjoyable gaming experience is moderation and awareness. Responsible gaming means enjoying entertainment within your means and not viewing gambling as a source of income.
Safe Environment
b998 keeps every session secure through SSL encryption and a fair play policy. Our system automatically detects unusual activity and sends alerts when needed.
Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Requests to increase a limit take 24 hours to process — this is for your protection.
Time-Out Feature
If you feel you need a break, take a time-out ranging from 24 hours to 6 weeks. During this period your account will be completely inactive and no bets can be placed.
Self-Exclusion
Choose self-exclusion for a long-term break — from 6 months to permanent closure. Taking this step is not a sign of weakness; it is proof of responsibility toward yourself.
24/7 Support
Our Bangla-speaking support team is available around the clock via live chat. Feel free to reach out for any gaming-related concerns, to set limits, or for any assistance you need.
Reality Check
Receive pop-up reminders at regular intervals that let you know how long you have been playing. This small reminder is very effective at preventing excessive gaming.
Warning signs of problem gambling
If you notice any of the following signs in yourself or someone close to you, it is important to seek help quickly. Recognising the problem is the first step toward a solution.
- Gambling repeatedly to try to recover lost money
- Work, family, or studies being affected by thoughts of gambling
- Borrowing money or selling assets to gamble
- Feeling unable to stop playing even when you want to
- Lying to family or friends about gaming
- Feeling restless or depressed when not gaming
- Gradually placing larger and larger bets
Ask yourself
Ask yourself the following questions regularly. Answering honestly is the key to responsible gaming.
- Am I playing within my budget?
- Am I playing beyond my set time?
- Am I realistic about my chances of winning?
- Is gaming increasing my stress?
- Am I repeatedly trying to recover money I have lost?
- Is my family concerned about my gaming?
Steps to use protection tools
After logging in to your b998 account, you can activate any of these protection tools easily at any time. Follow the steps below or get direct help from our support team.
Access your account
Log in to the b998 login page with your username and password. To stay safe, avoid logging in from any public device.
Find the Responsible Gaming settings
Go to the "Responsible Gaming" section from your profile menu. There you will find the deposit limit, time-out, and self-exclusion options.
Set a deposit limit
Set daily, weekly, or monthly limits — any one or all of them. The minimum deposit is ৳100 and you can set the limit to any amount you prefer.
Activate time-out or self-exclusion
Choose time-out for a short-term break. For longer-term needs, choose self-exclusion — which takes effect immediately and cannot be cancelled before the set period ends.
Contact support
If you need help at any step, our Bangla-speaking team is available 24/7 on live chat — feel free to reach out.
Core principles of responsible gaming
Set a budget
Decide before you start gaming how much you can afford to spend. Only use money that, if lost, will have no impact on your daily life. Never bet money set aside for rent, food, or savings.
Manage your time
Set a time limit for each gaming session in advance. Set an alarm and make sure to take a break when the time is up. Remember, getting enough rest and spending time with family is far more important than gambling.
Keep an entertainment mindset
Always view gaming as entertainment, not as a source of income. Winning feels good, but losing is also part of the game. Move away from the mindset of "chasing losses" after a loss — it is the biggest sign of a problem.
Tell family and friends
Talk openly with family and trusted friends about your gaming habits. Loved ones can often spot a problem before you do. Take their concerns seriously.
Get support — we are here for you
Problem gambling is a recognised mental health issue and recovery is possible. Asking for help is an act of courage. b998's support team will guide you in the right direction with complete confidentiality.
24/7 Live Chat Support
b998's Bangla-speaking support team is with you day and night. Contact us via live chat for immediate help setting deposit limits, time-outs, or self-exclusion.
Email Support
To share a detailed concern, email us at: [email protected] — we will respond as quickly as possible and keep your information completely confidential.
Frequently asked questions
Enjoy safely — welcome to b998
Follow responsible gaming practices and enjoy the exciting games at b998. Playing within your limits is the true win.