b998's Privacy Policy

b998 (operating as "b998.lat") is a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("Policy") describes what information we collect from you while using the b998 platform, how that information is used, how it is stored, and under what circumstances it may be shared with third parties.

This policy applies to the b998.lat website, mobile applications, and all associated services. By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us.

b998 collects user information in several ways. We collect only the information that is necessary for providing our services and that can be collected lawfully.

2.1 Information Collected at Registration

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number (for contact and verification)
• Password (stored in encrypted form)
• Preferred currency (BDT / Taka)

2.2 Financial Transaction Information

During deposits and withdrawals, we process the following information:

• bKash, Nagad, Rocket, Upay, or bank account details (only to confirm the transaction)
• Transaction amount, date, and time
• Transaction reference number

b998 never stores full card numbers or PINs. Payment processors handle this information in a separate secure system.

2.3 Automatically Collected Information

When you use b998, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Login and logout times
• Page view history and game activity logs
• Referral source (where you came from before reaching our site)

2.4 Identity Verification Information (KYC)

For regulatory compliance and fraud prevention, in certain circumstances we may request documents for identity verification such as copies of a national ID card, passport, or driving licence. These documents are stored with the highest level of security and used solely for verification purposes.

b998 uses the information collected for the following lawful purposes:

3.1 Service Operations

• Creating, managing, and securing accounts
• Processing deposit and withdrawal transactions
• Providing bonuses, cashback, and VIP benefits
• Storing game history
• Providing 24/7 live chat support

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access
• Preventing money laundering and other financial crimes
• Monitoring suspicious transactions
• Verifying account ownership

3.3 Improving User Experience

• Technical improvements and bug fixes to the platform
• Providing personalized game recommendations
• Sending promotional offers based on preferences
• Analyzing user feedback

3.4 Fulfilling Legal Obligations

To comply with applicable laws and regulations, we may be required to retain certain information and provide it to authorities. In such cases, we always operate within the bounds of applicable law.

b998 uses industry-standard technology and practices to protect your information. Our security measures include:

4.1 Technical Security

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Encrypted Database: All stored sensitive information is kept in encrypted form.
• Firewall and DDoS Protection: Servers are covered by advanced security systems.
• Two-Step Verification: An additional layer of security for account access.
• Regular Security Audits: Regular checks are conducted to identify potential vulnerabilities.

4.2 Data Retention Period

We retain your information while your account is active. Even after an account is closed, certain information may be retained for a specified period for legal obligations and dispute resolution. Once that period has passed, information is securely deleted or anonymized.

4.3 Employee Access Control

b998 employees only have access to the information necessary to perform their responsibilities. All employees are trained on privacy policy and data protection, and work under strict confidentiality agreements.

b998 does not sell your information to any third parties. However, in certain circumstances it may be necessary to share information:

5.1 Service Provider Partners

Certain trusted third-party services are used to operate our platform:

• Payment processors (bKash, Nagad, Rocket, Upay, banks)
• Game software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.)
• Technology and hosting providers
• Customer service technology providers

These providers process information according to our instructions and may not use it for their own purposes.

5.2 Disclosure of Information for Legal Reasons

We may be legally required to disclose information in the following cases:

• By court order or government directive
• To cooperate in investigations into financial crimes
• To comply with anti-money laundering regulations
• To protect the rights and safety of others

The b998.lat website uses cookies and similar technologies to improve the user experience and ensure the functionality of the platform.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security — without these the site does not function properly.
• Functionality Cookies: To remember your preferences (language, theme).
• Analytical Cookies: To understand which parts of the site are used most — completely anonymous.
• Performance Cookies: To identify the site's loading speed and technical issues.

6.2 Cookie Controls

You can control or delete cookies from your browser settings. However, please note that disabling essential cookies may disrupt core functions such as login and payment. For more information, see your browser's help section or contact us at [email protected].

As a b998 user, you have the following rights over your own information:

7.1 Right to Access Information

You can request at any time what information b998 has stored about you. We will provide this information to you within a reasonable time.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you can correct it directly through account settings or through support.

7.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, due to legal obligations, it may be necessary for us to retain certain information for a specified period.

7.4 Right to Object to Processing

You can object to marketing communications or certain types of data processing. We will consider your request and take appropriate action as far as possible.

7.5 How to Exercise Your Rights

To exercise these rights, send an email to [email protected]. We will respond to your request within 30 working days. We may ask for additional information to verify your identity.

b998's services are for those aged 21 or above only. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If we find that information of a minor has been collected unintentionally, that account will be immediately closed and the related information will be permanently deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

b998 may update this privacy policy from time to time. If there are any significant changes to the policy, we will notify you in the following ways:

• A special notice will be displayed on the website
• A notification will be sent to your registered email address
• The "Last Updated" date at the top of the policy will be changed

If you continue to use the platform after the updated policy is published, you will be considered to have accepted the new policy. If you do not agree with the changes, you may request to close your account.

Previous versions may be available upon request. Contact us for more details.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our privacy team is ready to respond to your request promptly.

We take any privacy-related concerns seriously and strive to resolve every complaint through proper investigation. Your trust and security at b998 is our highest priority.