b998 Terms and Conditions

These terms and conditions ("Agreement") form a legally binding agreement between the b998 platform and its users ("Members"). The following definitions apply throughout this Agreement:

• "Platform" refers to the b998 website, mobile site and all services operated under it.
• "Member" refers to any person who holds a registered account on b998.
• "Services" refers to all casino games, sports betting, live games and related activities provided by b998.
• "Wallet" refers to the funds held in a Member's account.

By using this platform you are giving your consent to all these terms. If you do not agree with any term, please refrain from using this platform.

2.1 Registration Process

To become a Member on b998 you must register using a valid and active mobile number or email address. All information provided at registration must be accurate, complete and your own.

2.2 One Account Policy

Only one account is permitted per person, household or IP address. Opening multiple accounts is strictly prohibited and, if detected, all associated accounts will be permanently closed and any deposited funds may be forfeited.

2.3 Account Security

It is your responsibility to keep your username and password completely confidential. You are fully responsible for all activity conducted from your account. If you suspect any unauthorised access, please contact us immediately.

2.4 Verification

b998 reserves the right to verify a Member's identity at any time. If national ID or passport details are requested, they must be provided within the specified timeframe. Withdrawals may be held until verification is complete.

To use b998 you must meet the following requirements:

• You must be at least 21 years of age (for users aged 21+).
• You do not reside in a jurisdiction where online gaming is prohibited by law.
• You are playing voluntarily and for your own entertainment.
• You are not on our self-exclusion list and have not been ordered by a court to refrain from gambling.

b998 takes strict action against registration by minors and follows appropriate procedures for age verification. Parents and guardians are requested to ensure that minors cannot access this platform.

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• You must use a payment account registered in your own name when making a deposit.
• Depositing via a third-party account or bank card is strictly prohibited.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals will only be made to a verified account that matches the deposit method used.
• Withdrawals may be restricted until the wagering requirements of any active bonus have been met.

4.3 Transaction Currency

All transactions on b998 are conducted in Bangladeshi Taka (BDT / ৳). There are no additional charges for currency conversion.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳8,000. For example: depositing ৳5,000 will earn an additional ৳5,000 in bonus funds.

5.2 Wagering Requirements

Bonus funds must meet a 15x wagering requirement before withdrawal. Example: receiving a ৳1,000 bonus means a total of ৳15,000 must be wagered before withdrawal becomes eligible.

5.3 General Bonus Terms

• Separate specific terms may apply to each bonus offer.
• It is not possible to use multiple bonuses at the same time unless the offer clearly states otherwise.
• b998 reserves the right to cancel a bonus if fraud or abuse is suspected.
• Bonuses are applicable to one registered account only.
• Separate wagering rules may apply to sports betting bonuses.

5.4 VIP Program Cashback

The b998 VIP Program has four tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.4% weekly cashback; Gold — up to 0.6% weekly cashback; Platinum — up to 0.8% weekly cashback. Advancement to a higher tier depends on the player's overall activity and loyalty.

6.1 Playing Conditions

All games on b998 are conducted according to specific rules. Each game has its own rules which are displayed within the game. Members are advised to read those rules before starting a game.

6.2 Game Results

Game results on b998 are determined by a certified Random Number Generator (RNG). Results are fair and impartial. Game providers such as Pragmatic Play, Spribe, PG Soft, JILI and others operate under their own audits and certifications.

6.3 Technical Interruptions

If a connection is lost during a game, the system will automatically attempt to resume from that point. However, in some cases a bet may be cancelled and the relevant amount will be refunded.

6.4 Maximum Bet Limits

b998 reserves the right to set bet limits for any Member on a per-game basis. If an active bonus is in place, the maximum bet amount may be restricted — exceeding this limit may result in the bonus being cancelled.

The following activities are strictly prohibited on b998 and a violation will result in account closure and forfeiture of funds:

• Money laundering or use of funds from illegal sources.
• Operating multiple accounts or using another person's account.
• Abusing the bonus system or engaging in bonus arbitrage.
• Playing games using software, bots or automated systems.
• Exploiting platform vulnerabilities or bugs — if detected, any amounts obtained will be voided.
• Any attempt to manipulate game results.
• Providing a false identity or fraudulent information.
• Threatening, insulting or discriminating against other players.

8.1 Technical Errors

b998 is not obliged to pay any prize or winnings that are incorrectly displayed due to a software error. In such cases b998 reserves the right to void the transaction and refund the relevant bet.

8.2 Dispute Resolution

In the event of a dispute, the Member must first contact our support team directly. Our team provides assistance in Bengali via live chat 24/7, or you can reach us by email at [email protected].

8.3 Dispute Filing Deadline

Any dispute regarding a transaction or game result must be submitted within 30 days of the event occurring. Complaints submitted after this period may not be considered.

b998 places the highest priority on the security of your personal information. We keep all your data secure using SSL encryption technology. For detailed information about our privacy practices, please visit our Privacy Policy page.

• Your personal information is not sold to third parties.
• Necessary information is collected for identity verification and financial fraud prevention.
• For any questions about the processing of your data, please contact our support team.

b998 takes responsible gaming very seriously. We believe that gaming is a form of entertainment and not a solution to any financial problem.

• Members can set their own limits on deposits, losses or session duration.
• The self-exclusion feature can be used to temporarily or permanently close an account.
• If you notice signs of a gaming addiction, please contact our 24/7 support team.

For more information, please visit our Responsible Gaming page.

11.1 b998's Authority

b998 reserves the right to suspend or permanently close an account at any time and for any reason without prior notice, particularly if:

• Any provision of these terms and conditions is violated.
• Fraud or illegal activity is suspected on the account.
• The information provided is found to be false or incomplete.
• A directive is received from a court or authority.

11.2 Closure at the Member's Request

If a Member wishes to close their account, they can send a request to our support team. All valid funds will be returned before closure, however any active bonuses will be cancelled.

b998 is not responsible for:

• Losses caused by internet connection disruption or device issues.
• Damage caused by an unauthorized third party accessing your account (if it occurred due to your own negligence).
• Any circumstances beyond our control, such as natural disasters, government restrictions, or cyberattacks.
• Financial losses through gaming — gaming carries full risk and each member is responsible for their own losses.

To the maximum extent permitted by applicable law, b998 is not liable for any indirect, incidental, or consequential damages.

b998 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes:

• The "Last Updated" date at the top of the page will be changed.
• Members may be notified by email or via a notification on the platform.
• Continued use of the platform after changes will be considered acceptance of the new terms.

You are advised to visit this page regularly.

For any questions, comments, or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24 hours, 7 days — support is available in Bengali.
• Email: [email protected]

Our support team will try to resolve your complaint as quickly as possible. You are advised to keep a record of your complaint.

This document has been prepared in Bengali. In the event of any linguistic ambiguity, the Bengali version shall be considered final.